SugarCRM to create Customers for Life.
Sugar Market
SugarCRM provides a complete marketing automation software that is transforming the whole marketing process of mid-sized companies to reach the audiences and to analyze the success through buyer journey. Sugar Market has built-in advertising and social tools to attract and track the visitors – along with the feature to combine the SEO, SMM and SEM in a single solution to make your websites more reachable. Professional campaigns can be created in just few minutes by using Sugar Market – which can ultimately use to drive more engagements and nurture the prospects. Reports feature in this software helps to analyze the performances and to visualize the results. The best part in Sugar Market is that it can be integrated with your CRM systems to keep your marketing and sales aligned.
Learn MoreSugar Sell
Sugar Sell provides guarantee of incredible customer experience by providing outstanding features and tools. It gives extensive access to insights of the business processes with right information at right time. This SugarCRM product has transformed the sales cycle by eliminating the time consuming data-entry – introducing the feature to automatically gather and analyze the insights from multiple business and social sources. It also helps to keep the track of your most critical customer interaction by synchronizing with email, social media activities and calendars. It also helps to automate the most complex business processes by drag and drop ease. It includes Lead Management, Sales Forecasting, Quote Management, Customer Journey Management, Sugar hint, Sugar BPM and Sugar Connect.
Learn MoreSugar Serve
Sugar Serve has everything that any business needs to create remarkable customer experience. There is an easy at-a-glance dashboard and self-service portals so that customers can get exactly what they want at any time. On dashboard, you can see every issue of individual customer at a glance. It also intelligently priorities the severity of each inquiry so that employees could help the customers with their best. Sugar Serve provides robust self-service portal that allows customers to solve their common issues by themselves. Sugar BPM ensures the customer satisfaction, so it automatically routed the customer service request to the right person. Sugar Sell also helps to provide real-time reports and dashboards to understand the problem areas earlier.
Learn MoreSugar Discover
This sugar product has made revenue analytics easy than ever before. It has given a whole new approach that tracks large metrics, KPIs and analytics – automatically alerts when finds issues or opportunities. It helps to understand performance immediately by using metrics and KPIs, hence eliminating user-made analytical database. Sugar Discover helps with the feature that alerts you when the activity is going above or below the target. Revenue analytics have made easy by drag and drop feature having simple formatting. It also eliminates the need for complicated data and uncover the relevant data immediately.
Learn MoreSugar Cloud
Sugar Cloud creates the best customer experience in the cloud by offering the forward-thinking and future focused CX platform. Sugar allows to freely innovate, enhance and expand technology at any time with the help of commercial cloud technology. Sugar Cloud allows the businesses to be at the cutting edge of customer experience management. It continuously monitored to keep the system running at peak performance and providing everything what employees need and ensures the data privacy of every customer. Moreover, Sugar Cloud also provides features and tools to build an ideal CX platform.
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